Building platforms, empowering people, delivering outcomes.

As a recognized technology leader with deep expertise in transformation and innovation, I bring organizations a strategic, experience-driven perspective. My purpose-led approach fosters a culture of innovation, accelerates cloud adoption, and enables scalable growth. I’m passionate about mentoring and empowering others, with a track record of delivering measurable business outcomes across AIOps, machine learning, agile development, and infrastructure. Throughout my career, I’ve led high-performing teams through complex challenges—driving change, executing with excellence, and turning bold ideas into real impact.

PERSONAL ETHOS

I am driven by a lifelong curiosity about how things work—especially technology. From taking apart gadgets as a kid to building modern systems as a leader, that curiosity has shaped my path across systems development, artificial intelligence, infrastructure, and architectural design. Inspiration matters, but discipline and purpose sustain progress.

I believe technology is never the goal—it is the instrument. Like any tool, its value is realized only when applied with intent. I measure success not by novelty or complexity, but by outcomes: solving real problems, driving measurable business value, reducing risk, and enabling people to do their best work. I continuously ask two questions: What problem are we solving, and how will we know it mattered?

I lead with clarity, openness, and respect for ideas. I work to make complexity understandable, invite challenge and debate, and create environments where learning and contribution are expected and safe. I view thought leadership not as authority, but as stewardship—sharing experience, listening deeply, and helping others navigate the intersection of technology and business with confidence and curiosity.

This is how I build, lead, and learn: with purpose, humility, and a belief that when technology and business are thoughtfully aligned, they become a powerful force for progress.

Strategic Problem Solver

I thrive on identifying and addressing business problems with innovative technology solutions.

Collaborative Team Builder

I build and lead high-performing teams, fostering a culture of collaboration and continuous improvement.

Results-Driven

I am committed to delivering high-quality results and driving projects to successful completion.

Customer-Focused

I am tirelessly dedicated to understanding and fulfilling the business needs with an outcome focused approach.

Agile & Adaptable

I excel in dynamic environments, quickly adapting to new challenges and opportunities.

Visionary Thinker

I consistently bring forward-thinking ideas to the table, pushing the boundaries of what is possible with technology.

"My work is guided by a commitment to excellence and innovation, translating technology strategy into tangible, business-driven results."

EXPERTISE

Franchising

Establishment of franchise expansion onboarding and development playbooks

Software Development

Commercial & Industry software development using Agile methods

Generative AI

Development of Generative AI solutions focused on AIOps, line-of-business applications and using machine language

M&A

Leading due diligence and integration efforts for acquisitions of competitors and complimentary technology firms

InfoSec & Compliance

Information security, compliance and business continuity / disaster recovery

IT Operations

Global, distributed, high-availability infrastructures and IT operations playbooks

Technology Leadership

Cross functional leadership of high-performing global teams ranging from 10 to 300+ employees.

Data Analytics

Development of data analytics and business intelligence platforms and solutions to drive operations.

Budgeting & Forecasting

Capital and operational budget planning and forecasting in excess of $60M+

Cloud Transformation

On-premise to cloud and hybrid-cloud transformations for retail, F&B, data-analytics & AI

Tech / Data Architecture

Expertise in crafting high-performance, scalable, resilient technology solutions

R&D / Innovation

Leading software, infrastructure and hardware development efforts focus on transformation efforts

HIGHLIGHTED SKILLS

Technology Transformation - Expert

Software Engineering - Expert

Mergers & Aquisitions - Advanced

Leadership - Expert

AI / Machine Language - Advanced

Modern Workplace - Expert

Business Alignment - Expert

AIOps / IT Operations - Expert

Data Science/Analytics - Advanced

Information Security - Advanced

Datacenter / Hybrid-Cloud - Expert

IT Infrastructure - Expert

Product Management - Expert

Strategic Planning - Expert

PROFESSIONAL EXPERIENCE

EXPERIENCE

Senior Vice President, Infra & TechOps

Responsible for enterprise infrastructure, cloud platforms, network, end-user computing, AI-enabled operations, and production services supporting Exeter Finance’s lending and servicing platforms. Leads platform reliability, security, resilience, cost optimization, and digital employee experience through cloud modernization, automation, observability, AIOps, and DEX initiatives. Partners closely with architecture, engineering, security, and business leaders to ensure technology operations measurably enable growth, risk management, and customer experience.

Vice President, Technology

Responsible for enterprise IT platforms, infrastructure, cloud services, networks, end-user computing, information security, and production operations supporting Topgolf’s global venues, digital experiences, and corporate systems. Leads secure, reliable, and scalable technology operations while driving global expansion through cloud-first architectures, automation, AI-enabled operations, and digital employee experience (DEX). Partners closely with product, engineering, security, and business leaders to advance technology innovation and ensure IT capabilities enable exceptional guest experiences, venue performance, and sustainable growth.

Vice President, IT Strategy & Systems

Responsible for enterprise IT strategy, systems architecture, and platform modernization supporting Main Event Entertainment’s venues, digital experiences, and corporate operations. Responsible for aligning technology strategy with business growth, guest experience, and operational excellence across a multi-location entertainment footprint. Drives roadmap development, system standardization, and modernization across POS, payments, loyalty, reservations, venue systems, and enterprise platforms. Partners closely with operations, marketing, finance, and technology leaders to ensure IT investments deliver scalable, secure, and measurable business outcomes that enhance guest engagement and venue performance.

Senior Director, Information Technology

Responsible for enterprise IT infrastructure, cloud platforms, networks, end-user computing, and production services supporting Holiday Retirement’s communities, caregivers, and corporate operations. Leads secure, resilient, and compliant technology operations with a strong focus on reliability, privacy, and digital employee experience. Drives modernization through cloud adoption, automation, AI-enabled operations, and standardized service delivery, partnering closely with clinical, operations, and business leaders to ensure technology enables quality care, operational efficiency, and resident experience.

Senior Director, Products

Responsible for defining and executing product strategy, roadmap, and lifecycle management for Aloha’s enterprise restaurant platforms, including POS, payments, cloud services, and integrated partner ecosystems. Leads cross-functional teams across product, engineering, UX, sales, marketing, and operations to deliver scalable, reliable solutions that meet the complex needs of multi-brand, multi-location restaurant chains. Owns go-to-market product strategy, aligning packaging, pricing, positioning, and launch execution with customer value, competitive differentiation, and revenue growth. Drives innovation through cloud modernization, data-driven insights, and AI-enabled capabilities while ensuring product investments deliver measurable operational and commercial outcomes.

Senior Director, Enterprise Systems

Responsible for enterprise IT strategy, platforms, and operations supporting Applebee’s corporate functions, franchised restaurant network, and digital guest experiences. Responsible for enterprise applications, infrastructure, cloud services, data platforms, and technology standards that ensure scalability, security, and operational consistency across a large, multi-location footprint. Partners closely with brand, operations, marketing, finance, and franchise stakeholders to modernize core systems, improve reliability, and enable data-driven decision-making that enhances guest satisfaction, franchisee performance, and business growth.

Senior Director, Product Development

Responsible for the design, development, and delivery of enterprise-grade product platforms for large, multi-location restaurant chains. Owns end-to-end product execution from concept through commercialization, partnering closely with product management, engineering, UX, sales, marketing, and operations. Drives scalable, reliable, and secure solutions across POS, payments, cloud services, and partner integrations. Plays a critical role in go-to-market execution by ensuring product readiness, launch coordination, and customer adoption align with market needs and commercial objectives. Champions modernization through cloud-native architectures, data-driven development, and AI-enabled capabilities, ensuring products deliver measurable customer and business value.

Consulting Practice Manager - Retail & Hospitality

Responsible for strategy, delivery, and growth of a consulting practice serving retail and hospitality clients. Owns practice vision, service offerings, and go-to-market strategy, aligning capabilities across cloud, data, AI, digital platforms, and enterprise systems to client business outcomes. Manages client engagements from discovery through execution, ensuring high-quality delivery, measurable value realization, and long-term client partnerships. Builds and develops high-performing consulting teams, drives pipeline growth in partnership with sales, and ensures solutions address the operational, customer experience, and revenue challenges of large, multi-location retail and hospitality organizations.

Senior Technology Architect

Responsible for the design, integration, and ongoing optimization of enterprise IT systems and architecture supporting TGI Fridays’ restaurant operations, digital channels, and corporate platforms. Leads system standardization and architectural governance across POS, payments, restaurant technologies, cloud services, and enterprise applications to ensure scalability, security, and reliability. Partners closely with operations, marketing, finance, and technology teams to align systems architecture with business priorities, enhance guest and team member experiences, and enable consistent performance across a global, multi-location restaurant footprint.