top of page
Insights
Explore a curated collection of thought-provoking articles, blog posts, and practical perspectives at the intersection of technology, leadership, AI, and innovation. This is where I share real-world lessons, forward-looking ideas, and hard-won insights from decades in the trenches of IT and digital transformation. Whether you’re a fellow tech leader, an aspiring innovator, or just curious about where the future of work is headed, you’ll find something here to spark new thinking and action.
Cloud Cost Chaos: How to Migrate Without Torching Your Budget
Cloud promises agility, but many leaders discover surprise bills, hidden egress fees, and compliance-driven sprawl that sink ROI. This guide breaks down the symptoms of cloud cost overruns, uncovers root causes like lift-and-shift forever and poor governance, and delivers practical strategies—from pre-migration due diligence to FinOps discipline—to keep budgets under control while still unlocking the cloud’s real value.
Scott Shultz
Aug 2010 min read
“Friction-Free Workdays” – The GenAI Employee Experience Uplift
Work Without the Wait: GenAI That Makes the Employee Experience Effortless
Scott Shultz
Aug 726 min read
Navigating the Matrix: A Guide for the Modern IT Leader
Leading an IT team in a matrix organization is like conducting an orchestra at a four-way stop with no traffic lights—everyone’s got a “hot” priority, and you’re managing the chaos. With dual reporting, shifting goals, and siloed agendas, success hinges on clarity, communication, and collaboration. This guide helps you tame the madness: leverage agile, clarify roles with RACI, master prioritization, and build stakeholder trust. Embrace the complexity—and lead with purpose.
Scott Shultz
Jul 175 min read
Taming the Tech Beast: Enterprise Architecture That Actually Works
In today’s fast-paced digital world, Enterprise Architecture (EA) has evolved from a back-office IT function into a strategic business enabler. It aligns tech with business goals, reduces costs, improves agility, and drives smarter decisions. But structure matters: get it wrong, and EA becomes a bottleneck. Get it right, and it’s a strategic weapon. This paper explores EA team models to help you choose the one that delivers real business value.
Scott Shultz
Jul 1022 min read
The Agentic Enterprise: Your New Workforce Isn't Human (And It's Already on the Payroll)
Your best new hire this year might not be a person—it might be an agent. AI agents are emerging as a new class of digital employees: autonomous, proactive, and capable of executing complex tasks across your enterprise. Unlike yesterday’s bots, they reason, learn, and adapt. But unleashing them isn’t just a tech upgrade—it’s a leadership challenge. Beyond Automation explores how to build, govern, and scale a hybrid human-agent workforce that redefines productivity.
Scott Shultz
Jul 333 min read
Digital Employee Experience (DEX): Making Work Tech Not Suck
Digital Employee Experience (DEX) is the sum of every digital touchpoint at work—every click, crash, and login. Great DEX means tech that just works, helping people stay productive, happy, and engaged. This guide breaks down what DEX really is, why it matters, and how to build a smarter, smoother digital workplace.
Scott Shultz
Jun 2513 min read
Smarter Ops - How AI is Rewriting the Rules of IT
From Traditional ITOM to Proactive AIOps The Great IT Glow-Up IT Operations Management (ITOM) has had quite the evolution—from the analog...
Scott Shultz
Jun 1917 min read
Lean, Smart, and Strategic: Value Engineering for the Modern IT Department
In today’s IT world, IT departments face mounting pressure to deliver high-performing services while simultaneously cutting costs. The...
Scott Shultz
Jun 115 min read
Distraction to Action: Reclaiming Focus for Greater Productivity
That’s context switching—and it’s silently draining IT productivity. From sysadmins to project managers, IT pros are constantly bouncing between tools, tasks, and meetings. The result?
Up to 40% productivity lost
Disrupted focus and delayed decisions
More errors, stress, and burnout
Scott Shultz
Jun 57 min read
bottom of page