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Smarter Ops - How AI is Rewriting the Rules of IT
From Traditional ITOM to Proactive AIOps The Great IT Glow-Up IT Operations Management (ITOM) has had quite the evolution—from the analog...

Scott Shultz
4 days ago17 min read
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Lean, Smart, and Strategic: Value Engineering for the Modern IT Department
In today’s IT world, IT departments face mounting pressure to deliver high-performing services while simultaneously cutting costs. The...

Scott Shultz
Jun 115 min read
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💣 Thursday’s Thought Grenade - Distraction to Action: Reclaiming Focus for Greater Productivity 💣
That’s context switching—and it’s silently draining IT productivity. From sysadmins to project managers, IT pros are constantly bouncing between tools, tasks, and meetings. The result?
Up to 40% productivity lost
Disrupted focus and delayed decisions
More errors, stress, and burnout

Scott Shultz
Jun 57 min read
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💣 Thursday’s Thought Grenade - AI-Driven Automation: A Practical Strategy & Guide for Technology Teams 💣
Can Repetition Spark Innovation? One Smart Workflow at a Time. AI-driven automation is reshaping how tech teams create value—by...

Scott Shultz
May 305 min read
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Is Your IT Drowning in Data & Drama? Throw It an AIOps Life Raft!
Stop IT firefighting! 🔥 AIOps uses AI to automate ops, predict issues & slash downtime. Make IT proactive, not reactive. Boost efficiency & free your team to innovate. Upgrade your IT's IQ! #AIOps

Scott Shultz
May 856 min read
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Intelligent ITOps: Leveraging AI and Observability for Next-Generation ITOps
The landscape of modern enterprises is characterized by an ever-increasing complexity, driven by the proliferation of cloud computing,...

Scott Shultz
Mar 2624 min read
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From Vision to Velocity: Turning Technology Strategy into Tangible Action
In today’s competitive landscape, crafting a compelling technology vision and strategy is no longer a luxury – it's a prerequisite for...

Scott Shultz
Feb 2410 min read
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Agentic AI: The Future of Observability
by Scott Shultz In the relentlessly evolving digital landscape, businesses are grappling with unprecedented complexity. Applications are...

Scott Shultz
Feb 2416 min read
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Enterprise Observability: The Recipe for Success
In today’s digital-first world, where technology underpins nearly every business function, enterprise observability has become a...

Scott Shultz
Jan 275 min read
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2025: The Year IT Infrastructure Teams Redefine Operations
In 2025, the role of IT infrastructure teams will transcend traditional boundaries, evolving from support-centric functions into drivers...

Scott Shultz
Jan 26 min read
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Innovating with Purpose: The Art and Science of Technology Leadership
Technology leadership has come a long way from the days when IT was just about keeping the lights on and the servers running.

Scott Shultz
Aug 22, 20245 min read
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How Can Generative AI Revolutionize Finance and Accounting Team Operations?
Generative AI has generated a lot of buzz, especially in customer interactions. However, its potential to enhance knowledge worker...

Scott Shultz
Jul 10, 20249 min read
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The Shadow of Incompetence: How Flawed Leadership Derails Technology Teams and Initiatives
The role of leadership transcends mere management. Leaders in the technology sector are not just taskmasters but visionaries who navigate...

Scott Shultz
Apr 4, 20244 min read
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Harnessing Technology for Enhanced Vision to Value Realization
In the 21st century world of hyper growth, competitive and dynamic business, the journey from vision to value realization is crucial....

Scott Shultz
Mar 14, 20243 min read
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Balancing Leadership and Management: The Key to Achieving Business Outcomes
In today’s modern business, effective leadership and management are indispensable for success. While leadership inspires and guides,...

Scott Shultz
Mar 12, 20243 min read
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Leading in a Siloed Organization
Leading across a siloed organization poses distinct challenges, yet employing effective strategies can nurture collaboration, alignment,...

Scott Shultz
Mar 9, 20245 min read
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Unraveling Customer Insights: Harnessing AI to Decode Profiles, Behaviors, and Buying Patterns
In tomorrow's business landscape, understanding customer profiles, behaviors, and buying patterns will be crucial for businesses aiming...

Scott Shultz
Mar 7, 20244 min read
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Paradigm Shift: Communicate Technology Value to Business Stakeholders by Speaking Their Language
In today's fast-paced business world, technology is integral for innovation, efficiency, and competitiveness. However, one of the biggest...

Scott Shultz
Mar 6, 20244 min read
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Innovation Stalemate: How executive Indecisiveness and lack of transparency hinder innovation
In the hyper speed, evolving landscape of technology, the role of executives is crucial in steering organizations toward innovation and...

Scott Shultz
Mar 1, 20244 min read
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Navigating Technology Decisions using the Recognition-Primed Decision Model Approach
In the world of technology, decision-makers often find themselves at the crossroads of complexity, innovation, and rapid change. Whether...

Scott Shultz
Feb 29, 20244 min read
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