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SCOTT SHULTZ

Ever since I was a young boy, I’ve been fascinated by how things work—especially electronics and technology. I was that kid who took every new toy or gadget apart just to see what was inside, then (usually) put it back together again, much to my parents’ dismay. When I watched 2001: A Space Odyssey for the first time and met HAL 9000, I was hooked. From that moment on, I knew I wanted to work with technology, kicking off a lifelong journey through systems development, artificial intelligence, infrastructure, and modern architectural patterns.

 

That journey has taught me a simple truth: technology on its own isn’t enough. Much like a chisel without a carpenter, it’s just a tool. Technology only becomes meaningful when it’s intentionally aligned to real business outcomes—revenue growth, fraud prevention, cost control, or empowering people to do their best work. My guiding question is always: What problem are we solving, and how will we know we’ve made a difference? I focus on connecting technical capability to measurable, sustainable results.

 

I lead and collaborate through stories, clarity, and openness. I work hard to make complex ideas accessible, invite challenge and debate, and create space for others to learn, grow, and contribute. Thought leadership, to me, isn’t about having all the answers—it’s about sharing what I’ve learned, listening deeply, and helping others navigate the intersection of technology and business with confidence and curiosity. I hope what I share here is useful in your own journey, and I always welcome a conversation—comparing notes, testing ideas, and advancing the belief that technology + business, thoughtfully combined, is a powerful engine for success.

Career Milestones

2024—Current

Senior Vice President, Exeter Finance, LLC

Spearheading enterprise infrastructure, cloud, networks, end-user computing, AI-enabled operations, and production services for Exeter Finance’s lending and servicing platforms—driving reliability, security, resilience, cost efficiency, and digital employee experience through cloud modernization, automation, observability, AIOps, and DEX in close partnership with architecture, engineering, security, and business leaders.

2015—2024

VP of Technology Innovation, Topgolf

Responsible for enterprise IT platforms, infrastructure, cloud, networks, end-user computing, security, and production operations supporting Topgolf’s global venues and digital experiences—driving secure, scalable operations and global expansion through cloud-first architecture, automation, AI-enabled ops, and DEX in partnership with product, engineering, and business leaders.

2011—2015

VP of IT, Main Event Entertainment

Responsible for enterprise IT strategy, systems architecture, and platform modernization for Main Event Entertainment—supporting venues, digital experiences, and corporate operations across a multi-location footprint. Leads roadmaps and standardization across POS, payments, loyalty, reservations, venue systems, and enterprise platforms, aligning technology investment to growth, guest experience, and operational excellence. Partners with operations, marketing, finance, and technology leaders to deliver scalable, secure solutions with measurable impact on engagement and venue performance.

2011 & Before

NCR · Applebee’s · Holiday Retirement · UKG · Cambridge Technology Partners · TGI Friday’s

Senior technology leadership positions spanning enterprise systems, commercial product development, global infrastructure, and strategic consulting. Led large-scale infrastructure and software programs for high-growth, consumer-facing enterprises with executive accountability for availability, scalability, reliability, and operational resilience. Directed cybersecurity, risk, and compliance initiatives to strengthen security posture, regulatory alignment, and protection of customer and employee data. Delivered complex transformations across retail, hospitality, financial services, and professional services—aligning platforms and architecture to business growth, M&A integration, and international expansion.

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